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General Services Administration's (GSA) Energy Center of Expertise (ECOE) reduces federal utility costs in the United States by promoting optimal energy use. ECOE has a nationwide program of monitoring progress towards energy reduction goals as they apply to federal buildings, as well as implementing energy conservation projects through traditional and innovative methods.

The ECOE utilizes the Natural Gas Acquisition Program (NGAP), a custom application, to track energy usage in Federal facilities throughout the United States.

The Client:

The Natural Gas Acquisition Program (NGAP), an office in the Energy Center of Expertise within GSA, buys natural gas in bulk to be used by various internal government clients. NGAP used a MS Access database to store point of contact information for their facilities and MS Excel spreadsheets to record monthly cost and usage data for each of its accounts. As a part of the process they charge a funding fee per unit of natural gas from government agencies.

NGAP contracted SAI Systems International, Inc.(SAI Systems) to develop a Master database system capable of tackling the current issues with the ability to augment the existing functionality.

The Business Challenge:

The database had major disadvantages and was proving to be quite a handful for the end users. The major use of spreadsheets for transactions was hampering the workflow and also proved to be quite time consuming.

The major problems faced by NGAP are summarized below:

  • MS Access restricted the number of users that could access the application at one time
  • De-Normalized Datastore created duplicate data points that were not kept in synch
  • Disparate systems for Contact and Usage information
  • No Contract Information
  • No electronic record of Invoices
  • No Workflow within the systems
  • Extremely limited reporting required multiple joins of systems on a frequent basis for regulatory and management reporting.
NGAP needed to develop a multi-user database system to manage the business end to end. The challenge presented was to build an online application which would incorporate missing functionality with flexibility for day-to-day transactions.

SAI Systems Approach

SAI Systems undertook a detailed study into the nature of transactions involved along with the type of users accessing the data. After conducting a thorough research SAI Systems decided to develop a master database system for NGAP. The key to success was to build a database system capable of effectively managing various transactions across the line at the same time reducing the time lag required to process these transactions.

SAI Systems began by first selecting a robust platform to build the database system. SQL Server 2000 was employed to handle the data load across transactions. An important aspect for the project was to build the website such that it caters to various users accessing the data with the facility to generate reports for the type of users accessing the data.

SAI Systems built a highly interactive website complete with user friendly graphics and end user logins. The website was developed using C# and ADO.Net as back end.

Value Addition

SAI Systems provided total end-to-end solutions for NGAP. SAI Systems has a vast experience in developing websites with complex databases. SAI Systems developed the website keeping in mind specific client requirements at the same time introduced value additions for future growth prospects.

SAI Systems build an interactive website and introduced features such as audit trail and cost benefit. Audit trail was primarily introduced to provide ease of accounting and also generate detailed audit reports. The laborious task of preparing spreadsheets for billing, consumption, volume and pricing are now taken care of by user-friendly options on the website.

A notable addition to the project was the option to provide accurate and detailed reports to various types of users with the provision to provide cost benefit analysis for actual and projected tariff.

Security of transactions was ensured through authorization, authentication, and audit logs. The website facilitates multiple entries and validations across all screens.

Industry Relevance

Many companies face the problem of their information being dispersed in different kinds of databases and spreadsheets. In such case it’s advisable to start thinking of creating a centralized database to streamline work flow .A web based interface development can be considered to make access to user easier and data entry to the centralized database can be moderated and also streamlined.

NGAP resolved their problem by letting SAI Systems develop a master database for them and creating a web based interface to access this database for different types of users.

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