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IT Help Desk

SAI Systems offers IT Help Desk services by supporting PCs, laptops, hand held computing devices and related support services. We offer an onsite/offshore model with people offshore supporting clients through Email and Chat. We have trained staff capable of providing top notch, prompt and accurate responses to any questions sent by email/chat. Our onsite staff handles all issues that require physical presence for resolution. We offer comprehensive desktop management and round-the-clock infrastructure support services.

SAI Systems provides IT Help Desk services through remote monitoring and management, request management, on-site systems support and asset tracking. We deliver an unparalleled mix of value and reliability. The fast paced services available through STARS (SAI Technical Assistance Request System) enables our client users to gain high levels of productivity with ease.