| SAI Systems manages both internal and external, enterprise-wide business applications with an aim to gain efficiencies and/or reduce costs. We maintain and sustain the outsourced applications and provide tiered support services, which include a variety of levels depending on the nature of the application or the severity of a particular ticket. SAI Systems’ web-based tools provide global accessibility to both the SAI Systems Team and the Client Team Members. Our Global Delivery Model allows us the ability to provide 24/7 service coverage at a low cost and a high efficiency. We provide this service through our Onshore/Offshore Service Delivery Model. SAI Systems' Application Maintenance Services leverage business continuity, optimizes and extends your application to increase software performance, to meet your growing and changing needs. Our Application Maintenance and Support Process is designed to deliver: |
 Reduction in total cost of ownership |
| Root cause analysis of maintenance requests for continuous improvement |
| Free up of the client's key resources |
| Improve application stability there by sustaining mission-critical application |
| Provide quality 24 X 7 support services for effective capture, reporting and resolution |
| Migration to new and emerging technologies |
| Keep the client's applications in line with newer and better technologies |