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SAI Systems manages both internal and external, enterprise-wide business
applications, with an aim to gain efficiencies and/or reduce costs. SAI Systems
maintains and sustains the outsourced applications and provides tiered support
services; including a variety of service levels; depending on the nature of the
application or the severity of a particular ticket. SAI Systems web-based tools
provide global accessibility to both the SAI Systems Team and the Client Team
Members.
Our Global Delivery Model provides us the ability to provide 24 X 7 service
coverage at a low cost and high efficiency. SAI Systems provides this service
through its Onshore/Offshore Service Delivery Model.
SAI Systems' Application Maintenance Services leverage business continuity,
optimizes and extends your application to increase software performance, to
meet your growing and changing needs. SAI Systems' Application Maintenance and
Support Process is designed to deliver:
- Reduction in total cost of ownership
- Root cause analysis of maintenance requests for continuous improvement
- Free up of the client's key resources
- Improve application stability there by sustaining mission-critical application
- Provide quality 24 X 7 support services
for effective capture, reporting and
resolution
- Migration to new and emerging technologies
- Keep the client's applications in line with newer
and better technologies
Our application maintenance and support processes
ensure that our client's systems are flexible and evolve with their business.
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