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Healthcare industry has gone through tremendous change in the last decade. The quality of life has improved with deployment of sophisticated technology in patient care. SAI Systems has a dedicated healthcare solutions development team capable of developing and deploying advanced solutions in healthcare. Our application services and customized solution offerings enable hospitals, clinics and nurses to reach out to high risk patients thereby administer effective care.

Optimized care with reduced total cost of ownership in compliance to HIPAA

The Client:

A pioneering healthcare service provider with focus on elderly disease care. Client provides in-depth, personalized, comprehensive and innovative healthcare services for high-risk patients.

The Business Challenge:

The client wanted its application to capture patient data ranging from demographic to medical history to routine visits. In addition, they wanted it to manage and track communication between healthcare professionals, patients families, doctors, and insurance companies. The client faced immense problems with its vendor in the development of the EasyCare application and had contracted SAI Systems to audit the work done by the vendor.

The Solution:

SAI Systems completed the initial responsibility to audit the application for its completeness, functionality, architecture and scalability. SAI analysts gave detailed reports on the current system architecture, code, database, performance and interfaces used in addition to highlighting the inadequacies and the problem areas for HIPAA compliance. Instead of reinventing the wheels SAI Systems decided to do performance tuning with limited redesigning and adopted phased solution for development of the EasyCare application.

Client's Benefits:

The EasyCare application provides integration with Vendor Systems (HL7) and simplifies capturing critical medical data of the patient with a facility to transfer such data at a central repository through internet or offline.

The application has the following features:

  • Data access: Record of patients diagnosis information after routine visit by nurse helps in tracking patient’s health, allowing access to current health status for subsequent visits.
  • Useful suggestions: Displays suggestions / instructions related to the ailment, which are crucial for the complete diagnosis of the disease, this helps the nurse in accurate diagnosis.
  • Internal communication: Enables effective interaction internally between the doctors and nurses by allowing them to share patients data pertaining to phone call logs, important reminders, survey reports and team notes.
  • Security: Flexible user groups can be created for assigning user access rights thereby maintaining information security.
  • Online usability: Call Center Representatives can easily add patient demographics, family background, social lifestyle, medical history and medical assessment information online during telephonic surveys.
  • Communication Tools: The application enhances the communication with external members by providing tools for sending important notes, letters and reports.

Streamline business processes to foster growth

The Client:

The client is a global technology leader with focus into Life and Analytical Sciences and Opto electronics. The Company is a leading provider of scientific instruments, consumables and services to the pharmaceutical, biomedical, environmental testing and general industrial markets.

The Business Challenge:

The client was using legacy systems for managing its operations in Finance, Manufacturing, Sales, Distribution and Production Planning across its global offices in North America, Europe and Asia Pacific. The client had implemented SAP software footprint at their facilities in North America.The client wanted to integrate legacy systems running across different locations with SAP. The client wanted to continue extensive implementation, enhancements and customizations of PP, MM, SD, and QM modules at their headquarters. The client wanted to deploy the system multilingual across different continents with compliance to local rules and regulations. This would provide a platform for a total integration and amalgamation of the company's business via SAP to realize cost benefits across its business units.

The Solution:

SAI Systems partnered with the client to facilitate quick and efficient decision making process across its offices around the globe. SAI Systems is following a three-pronged approach for SAP integration. These include the following:

Pre-Implementation

  • Enterprise objectives and vision.
  • Business Transformation.
  • Integrated Business and Technical Architecture.
  • Knowledge sharing.

Implementation

  • End-to-End Implementations.
  • Integration.
  • Transformation & Change Management.

Post-Implementation

  • Set up Center of Excellence.
  • Business Benefit Assessment.
  • Post-Implementation Audit.
As part of this model SAI followed standard SAP methodologies, including ASAP, based on proven Project Management Methodology and SEI CMM–Level 3 assessed software engineering and delivery processes.

SAI Systems is implementing SAP for its customer and has successfully deployed talent across US, UK, Australia and Singapore.

Client's Benefits:

The client will achieve the following benefits:

  • Global Delivery Model

    SAI Systems will use its on-shore/offshore delivery mechanism to offer the client flexible and cost- effective solutions.

  • People

    SAI Systems strong team of SAP consultants in SAP® R/3® and mySAP™ will give the client the flexibility to adapt quickly to the unique project requirements.

  • Project Management

    SAI Systems will deploy proprietary Project Management Methodology called the 5-D’s i.e. Discover, Define, Design, Develop, and Deploy for the client. SAI Systems will also utilize several project management and issue tracking tools to track project progress and provide transparency to the client about the state of the project.

  • Domain Expertise

    SAI Systems past track record of successful SAP implementations and in-depth understanding of business domains will give the client a highly customized SAP Rollout.

  • Flexibility

    SAI Systems provides the flexibility to ramp up or ramp down the project team based on the project plan requirements.

  • Unmatched Customer Satisfaction

    SAI Systems will work collaboratively with the client to deliver a robust system complete with all functionalities within a tight schedule to enable the client realize the multifaceted benefits of SAP.

    Process quality improvement and with real time information transition between business units, the client can now perform quick decisions, maintain consistent and standardized understanding across all locations and streamline reporting capabilities on profitability of specific business units.

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